Eastern Bank Limited launched its instant digital customer onboarding solution EBL INSTA BANKING on January 14, said a press release.
The solution allows Bangladeshi customers to open a bank account from any part of the world with their National Identification Card, and a selfie photograph.
A customer will enjoy the retail banking facilities from home.
There will be no need to produce any physical documents or to visit a branch.
Launched under the Bangladesh Bank’s e-KYC guideline, EBL INSTA BANKING uses modern facial recognition technology through Liveliness Testing to ensure customers’ security and privacy.
Bank’s managing director and CEO Ali Reza Iftekhar said, ‘This digital customer onboarding solution is a timely initiative to ensure customers’ health safety and banking services maintaining social distancing, during the ongoing COVID-19 pandemic. EBL has always been at the forefront of bringing new and innovative solutions to offer customer’s seamless banking services experience.’
EBL customers are already enjoying fixed deposit and DPS opening facility from home using EBL Self-Service Portal on EBL web site.
EBL INSTA BANKING is available on the EBL web site, EBL DIA and EBL SKYBANKING app.