IM apps such as imo played an important role in keeping people connected during COVID-19 which disrupted life, work and connectivity across the world, including Bangladesh, said a press release on Sunday.
On January 10, 2021, imo released its 2020 year-end report, giving a glimpse on how Bangladeshi people used the app to stay connected with their loved ones.
According to the report, an unprecedented number of 96 billion messages and 26 billion audio and video calls were made by Bangladeshi imo users in 2020, an increase of 8.2 per cent and 7.8 per cent respectively as compared to 2019.
On average, in 2020 every Bangladeshi communicated 753 times on imo through messaging or calls.
Among those, 31 per cent of total message and 58 per cent of total calls were international, indicating imo plays a key role in connecting Bangladesh domestic users to its huge expat communities.
The top five international destinations with which Bangladeshi users interacted through imo were Saudi Arabia, Oman, Malaysia, United Arab Emirates and Qatar.
Back in May 2020, imo set up five exclusive hotlines for Bangladesh’s ICT division to communicate with expats about COVID-19, aiming to improve cohesion in the fight against COVID-19 on an international level.
‘We are proud to see that an unprecedented number of Bangladeshi people, both at home and abroad, have used imo to connect and share precious moments with their loved ones during the past difficult year,’ said Chris Hsu, vice-president of imo.
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