Leading mobile phone operator Grameenphone on Friday announced that its commitments to fight the coronavirus outbreak stood at Tk 100 crore including cash and non-cash facilities for customers, doctors, retailers and the poor.
Grameenphone chief executive officer Yasir Azman made the announcement while addressing an online press briefing on the day.
As per the new announcement of the telecom operator, up to 40,000 retailers of the telecom operators would receive talk time worth Tk 2,000 as credit to tackle the coronavirus fallout.
The operator would also give doctors 30 gigabytes of internet a month at the cost of only Tk 1 so that they could serve their patients better during the pandemic.
Besides, customers would be able to talk at the rate of Tk 0.48 per minute for four hours from 8:00am to 12:00pm every day.
One crore customers of GP with low balance would get 10 minutes talk time, Yasir said.
He also mentioned that the operator’s 80 lakh customers, who were using MYGP application of GP, would get 100 per cent bonus against purchase of any data package as the operator had assessed a growing data need during the lockdown period.
Apart from the non-cash facilities, the operator has been providing 50,000 units of personal protective equipment to doctors that would cost the operator Tk 19.60 crore and has given Tk 1,500 in financial assistance to one lakh ultra-poor families that cost the operator Tk 15 crore.
While announcing these initiatives, Yasir said, ‘No one has ever predicted this crisis and how it may take a toll on our lives,’ he said, adding that it was high time to come together — with patience, understanding, and compassion — to tackle the ongoing challenges.
Speaking about the lower-than-specified service quality in several places, the GP CEO said that the operator had already brought equipment to the country to boost service quality after the Bangladesh Telecommunication Regulatory Commission resumed issuing non-objection certificate to the operator.
Mentioning that there was scope for lowering prices of spectrum, a major component for improving service quality, Yasir said that talks were going on with the telecommunications ministry and the BTRC so that the prices of spectrum were reduced to an affordable level.
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