Mobile phone operator Banglalink would face legal steps if it is found guilty of providing false information during SIM registration, reports Bangladesh Sangbad Sangstha.
Bangladesh Telecommunication Regulatory Commission is looking into the issue seriously following the arrest of the official and vendors of Banglalink, a subsidiary of Netherlands based global telecommunication provider VimpelCom Limited, with fake documents.
BTRC chairman Shahjahan Mahmood on Monday said they have taken the matter seriously that is why investigation is going on.
‘After the investigation, we will take appropriate steps,’ he said, adding, ‘There is no way to compromise.’
The chairman passed the remarks at a press conference that was organised to launch Voice Mail Service of Cellular Network at BTRC office Monday noon.
On February 9, Rapid Action Battalion arrested private operator Banglalink’s zonal manager as well as owner and manager of its retailer MR Communication along with 58 sales agents for their involvement of using false information for selling new SIM cards.
During the raid to MR Communication’s office,
RAB found its staff using false addresses, printing fake national ID cards, and attaching copies of them to SIM card registration forms, in presence of the Banglalink zonal manager.
MR Communication gave targets to its sales agents to sell at least 8,000 SIM cards per month. In a hurry, the sales agents just took finger prints and the national ID numbers to activate the SIM cards and gave them to customers but they did not take photos or other information. Later, they used to fill a fake form and attach copies of fake national ID cards and photos with it.
According to the RAB officials, they found a mismatch between customers’ information and their addresses while investigating some recent complaints of threats.
Banglalink in a statement told New Age that it was aware of the reports with regards to actions taken against MR Communications distributor.
It said it was deeply concerned by the allegations and once officially informed of the matter will work with the authorities to secure a full understanding of the situation and to take any necessary steps. ‘Banglalink is not aware of any impropriety and is absolutely committed to full compliance with regulations with regards to customer verification,’ it said.
As an immediate step, Banglalink has suspended its relationship with MR Communications distributor and will take measure based on inquiry.
‘Banglalink is a fully compliant company, committed to enforcing and upholding the highest standards. Banglalink expects all its suppliers and partners to meet the same standards and has zero tolerance for any failure to do so,’ said Erik Aas, chief executive officer of Banglalink.
‘Banglalink is fully behind the biometric verification exercise and has actively supported this important project from the very beginning.’