The Bangladesh Telecommunication Regulatory Commission on Monday launched voice mail service, or VMS, in the country for the first time with a view to expanding area of services for mobile phone users.
The VMS will allow callers to leave a voice message to the desired person if the recipient’s phone remains switched off or busy with another call or he/she is not answering. Afterwards, the recipients will be able to listen to the recorded messages when they are available.
The service was inaugurated at a programme held at the BTRC headquarters in the capital Dhaka.
Mobile phone operator Robi is the first operator to have introduced the service. The other operators will start providing the service gradually as a BTRC instruction was in place that asked all the mobile companies to introduce the service within three months. The instruction was issued in December last year.
Prime minister’s ICT affairs adviser Sajeeb Ahmed Wazed Joy inaugurated the VMS by sending a greeting message to BTRC chairman Shahjahan Mahmood.
The ICT adviser in his message congratulated the BTRC and its chairman for launching the VMS in Bangladesh for the first time.
Besides Joy, state minister for posts and telecommunications Tarana Halim also sent a voice message to the BTRC chairman during the inauguration programme and said she expected that mobile phone users in the country would be benefited using the VMS.
BTRC vice-chairman Ahsan Habib Khan, commissioners, Robi managing director and chief executive officer Mahtab Uddin Ahmed, among others, were present at the programme moderated by BTRC secretary Sarwar Alam.
Speaking on the occasion the BTRC chairman said the VMS would pave the way for mobile phone users to send message instead of making repeated calls if his/her desired recipients could not be reached.
He said it would improve the lifestyle of people in this era of digitalisation.
Asked about maintain the quality of the VMS, Shahjahan said, ‘We are not focusing only on the VMS, but also on all the services to ensure quality for customers’ satisfaction.’
Explaining the VMS, Mahtab Uddin Ahmed said normal call charge would be applicable for the VMS now.
‘We would introduce packages after getting directives from the BTRC,’ he added.
The Robi CEO said his company would put emphasise on popularising the VMS among the customers.
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