5 int’l vendors picked initially for telco monitoring system

HM Murtuza | Published: 00:00, Aug 17,2019


A file photo shows a signboard of the Bangladesh Telecommunication Regulatory Commission installed outside its office in Dhaka. Five international vendors have been selected initially by the BTRC for installation of Telecom Monitoring System (TMS). — New Age photo

Five international vendors have been selected initially by the Bangladesh Telecommunication Regulatory Commission for installation of Telecom Monitoring System (TMS), officials said.

With the selection of the vendors, the commission has completed the first phase of procuring a monitoring system that would give the BTRC access to the mobile phone operators’ service quality and revenue-related data.

In December last year, an international tender was floated by the commission that drew applications from 17 local and foreign entities.

‘We have shortlisted five entities out of the 17 applicants based on a thorough evaluation process under the criteria specified in the tender,’ a BTRC official told New Age recently.

Based on the evaluation, the commission has already issued letters to the vendors selected for the next phase of the TMS procurement.

Under the next selection phase, the entities would be asked for the submission of financial bids based on the specification of the commission.

The commission would make its final selection based on the bids to be submitted by the initially selected vendors.

The tender winning entity would be liable for designing and developing a complete monitoring system that would allow the commission to oversee network, voice and data traffic, call detail record, subscriber and services of the mobile phone operators.

Integrating revenue reporting process and automated audit system in the proposed system in line with BTRC regulations would be included in the TMS along with development, deployment, acquisition and installation of required software and hardware to implement the proposed system.

The bid winner will ensure the scalability of the system for future expansion aimed to incorporate all telecom operators.

One year operation and two years maintenance of the system along with training of BTRC officials for efficient use of the system will be among other responsibilities of the tender winning vendor.

The commission has already asked all the mobile phone operators to facilitate setting up of the monitoring system and to provide the online monitoring system with required data.

Besides, the commission instructed the operators to provide connectivity to all required data and network nodes, including all types of call detail record, event data records and transaction detail record, intelligent network interconnection, recharging gateway, service nodes, mobile network portability gateway, HLR dump, provisioning gateway for subscribers, NodeB, RNC, eNodeB and value-added service usage logs.

The mobile phone operators were also asked to provide connectivity with all types of price plan configurations dump, rated CDR, itemised bills, billing records and account balance dump.

Installation of the system would help contain disputes between the BTRC and the telecom operators, said officials of the telecom regulatory body.

For the latest incident of dispute, the commission has been claiming Tk 13,446.95 crore from GP and Robi as audit claims while the operators have refrained from paying the money, claiming that that the demands were unjustified.

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