Rajdhani Unnayan Kartripakkha on Thursday launched automated service with the aim to reduce harassments of the service seekers and corruption of the agency employees while approving housing plans and occupancy certificates.
‘From now on the service seekers won’t need not come to Rajuk office or its zone offices to track the status of their applications for getting land use clearance certificates and approval of their housing plans,’ said Rajuk chairman Md Abdur Rahman, hoping that the process would help improve the agency’s image in the public mind.
‘From today, a service seeker will just have to come to Rajuk or to its [relevant] zone office for signing some documents at the beginning of the application process and [finally] for receiving the certificate within 20 working days,’ he said.
He informed that a service seeker would get immediate confirmation on starting the application procedure digitally as soon as they would register online by logging on www.cp.rajukdhaka.gov.bd.
All the necessary documents would have to be uploaded online for getting the land use clearance certificate and the approval of the housing plan, he said, adding that in case of any difficulty the service seeker could have help calling at 01922000666 or contacting the help desk, he said.
From June 1, the process of getting the occupancy certificate and permission for large and special projects would also be automated, the chairman said.
Though Rajuk had, in fact, been planning to start the automation since 2014, it did not happen for many reasons, including non-cooperation from some vested groups, Rajuk officials said.
The incumbent housing minister SM Rezaul Karim in February and again in April expressed his determination to introduce the automated service on May 2.
While launching the service, Rezaul said that the ministry would closely monitor the system so that it could function properly.
He also advised the Rajuk officials to provide hassle-free services to the people without thinking of ‘own benefits’.
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