Bangladesh Telecommunication Regulatory Commission has decided to set up an integrated telecom monitoring system in its office for tightening of monitoring over mobile phone operators’ service quality and revenue-related data.
The commission at a meeting held on Monday this week also decided to procure the system as per the public procurement rule.
‘In principle, commission has endorsed a proposal to set up such a monitoring system,’ BTRC commissioner Md Rezaul Quader told New Age on Thursday.
The system will allow BTRC to get information related to call drop, call generation and overall service quality of the mobile phone operators online scrapping the existing provision of seeking information from the operators, he said.
Besides, auditing of mobile phone operators would be much easier when the system would be installed, the BTRC commissioner said.
BTRC will also be able to give instruction to the telecom operators promptly if any quality issue found in the monitoring system, Quader said.
At present, commission is very much dependent on the mobile phone operators’ data on addressing many issues, he added.
The integrated monitoring system will be called Telecom Monitoring System, which will be comprised of two separate segments, said BTRC officials.
The monitoring station installed at the BTRC will be a monitoring and data management system that will be treated as a telecom monitoring centre.
The TMS will act as the interface to monitor networks, data management and report generation.
The other part of the system, Compliance Monitoring System, will be installed on the mobile phone operators’ premises.
The CMS will collect required network, traffic and billing data from the operators’ nodes and analyse those data to generate summarised report on indicators and compliance.
The current system of audit is manual, based on papers and past data records, which is inadequate most of the times.
To install such a system, the BTRC has already issued a directive to all the mobile phone operators to facilitate setting up of such a monitoring system. It asked the operators to provide all required data to the online monitoring system.
Besides, the commission instructed operators to provide connectivity to all required data and network nodes, including all types of call detail record, event data records and transaction detail record, intelligent network interconnection, recharging gateway, service nodes, mobile network portability gateway, HLR dump, provisioning gateway for subscribers, NodeB, RNC, eNodeB and value-added service usage logs.
Mobile phone operators were also asked to provide connectivity with all types of price plan configurations dump, rated CDR, itemised bills, billing records and account balance dump, the BTRC instruction said.
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