The government has framed a set of rules for providing 124 types of services to investors at the economic zones within 1-45 days through one-stop service (OSS) centre.
Bangladesh Economic Zone Authority (BEZA) will establish an electronic OSS portal to provide the services in 27 categories to both local and foreign investors within the timeframe.
Prime Minister’s Office on Tuesday issued a gazette notification containing the rules titled ‘One Stop Service (BEZA) Rules-2018’ with immediate effect.
According to the rules, there will be a central OSS centre and regional OSS centres at each of the EZs to provide the services related to investment facilitation like various types of registration, clearance certificates, utilities connections, visa and work permit issuance.
According to the rules, the authorities concerned will provide VAT and income tax registration, import and export permits and customs clearance by one day after submission of application, investment clearance within 20 days, company registration related services within 1-7 days and land registration related services within 3-15 days.
Investors will get visa issuance and other related services by 2-45 days, work permit by 9 days, environment clearance related services by 7-30 days, electricity connection by 7-14 days, telephone and internet connection by 3 days and remittance repatriation and foreign loan related services by 3-15 days.
The government agencies responsible for providing the services will appoint focal point officers at the OSS centres.
There will also be a central OSS authority headed by BEZA executive chairman and with representation from service providing agencies to ensure the proper service delivery.
The authority will prepare standard operating procedures, provide necessary suggestions and assistance to service seekers and monitor the progress of applications made by investors seeking services and take necessary steps to settle the pending applications.
BEZA is working to establish 100 economic zones under public and private sectors across the country by 2030.
Development of some EZs including the country’s biggest one Mirsarai Economic Zone in Chittagong has already gained momentum while some private economic zones have started their operations.
According to the rules, investors will have to be registered with the BEZA’s web-based OSS portal for making applications for getting one- They will also be able to apply manually if it is not possible to submit applications through the portal.
The central or regional OSS centre authorities will forward the applications to respective focal point officers for settling the applications within the timeframe.
BEZA officials said that they had already developed an online platform for giving the services.
It is now providing some services including project registration, project clearance, local sales and purchase permit, visa recommendation and work permit through the portal, but it will take few more days to make it fully operational, they said.
The OSS centre will be full-pledged operational by December, they added.
The agencies responsible for providing the services include BEZA, National Board of Revenue, Power Division, local government organisations, land offices, Bangladesh embassies abroad, Department of Immigration and Passport, home ministry, special branch of police, Department of Fire Service and Civil Defence, gas companies, Bangladesh Bank, Office of the Registrar of Joint Stock Companies and Firms, Department of Environment, Export Promotion Bureau, Office of the Chief Controller of Imports and Exports and trade bodies.
The rules were framed under the One Stop Service Act-2018.
According to the act, Bangladesh Investment Development Authority, Bangladesh Export Processing Zone Authority and Bangladesh Hi-Tech Park Authority will also establish respective OSS centre to provide services to investors within their jurisdictions.
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