BTRC must enforce call drop compensation from Jan: Tarana

Staff Correspondent | Published: 22:59, Dec 06,2016


The government will strictly enforce call drop compensation from January, state minister for posts and telecommunications Tarana Halim said in Dhaka on Tuesday.
The ministry has already ordered the Bangladesh Telecommunication regulatory Commission in this regard, she said.
‘We have asked the mobile operators to provide compensation for call drop voluntarily until December but only one operator is currently doing that. We have asked the BTRC to make sure that the operators provide call drop compensation from January as per ITU standard,’ Tarana told reporters at her office after a meeting with Malaysian High Commissioner to Bangladesh Nur Ashikin Mohd Taib.
As per International Telecommunication Union standard three call-drops a day is acceptable, said the state minister.
‘We have also asked the BTRC to monitor that no promotional SMS can be sent to users after 12:00am,’ she said.
to get security clearance.
Complexity surfaced over the matter as the firms were selected according to the Public Procurement Rules 2001 and the BTRC also received the bid earnest money.
The BTRC in the letter to the ministry said that there could be legal consequences if the commission at that point disqualified the firms that failed to get the security clearance.
The BTRC also suggested two possible solutions — either to cancel the entire bidding process or to amend the MNP service guidelines to avoid legal complicacy.
‘We have asked BTRC to detail out the possible changes in the MNP guidelines and explain the reason behind the proposed changes,’ telecom secretary Faizur Rahman Chowdhury told New Age on Tuesday.
He said after the BTRC proposal the ministry would finalise the decision.
The BTRC was scheduled to hold the MNP service auction by September but postponed it amid security concern as all the selected firms have foreign partners.
BTRC officials said that the security clearance was also very important as the winning company would handle sensitive private information of the mobile phone users.
The five shortlisted firms are: REVE Number Ltd, Greentech International Ltd, Infozillion BD Telelech Consortium Ltd, Brazil-Bangladesh Consortium Ltd and Roots Infotech Ltd.
According to the guidelines, both local and foreign companies will be eligible for taking part in the MNP auction, but a foreign company will have to apply in partnership with a local company.
Owner or director, partner, investor or shareholder of any mobile phone operator registered in Bangladesh will be eligible to take part in the auction.
A subscriber will be able to switch to any operator keeping his existing mobile number by paying Tk 30 and will have to continue with the changed-operator for a minimum of 45 days.
Some 72 countries including neighbouring India and Pakistan have already adopted the popular system for their customers, with Singapore being the pioneer in this field. 

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