Grameenphone and Banglalink on Tuesday asserted that their subscribers would get more satisfactory experience in terms of using 4G service after awarding licences to them by the regulator on February 19.
Top officials of the operators also said that the tech-neutrality and newly added spectrum would help the operators improve quality of service along with reduction in call drops.
Top officials of the organisations made the claim after participating at the spectrum auction held at Dhaka Club in the city on the day where mobile phone operators were widely criticised for poor quality of service including call drop and poor data speed.
Both the Posts, telecommunications and information technology minister Mustafa Jabbar and Bangladesh Telecommunication Regulatory Commission chairman Shahjahan Mahmood expressed their dissatisfaction regarding phone operators’ participation at the spectrum auction and poor service quality.
Banglalink purchased 15.6MHz spectrum in 2100MHz and 1800MHz bands, and Grameenphone acquired 5 MHz spectrum on 1800MHz band from the auction.
At a post spectrum auction briefing at Sonargaon Hotel, Grameenphone chief executive officer Michael Foley, however, said, ‘this additional spectrum combined with our technology neutral spectrum has placed Grameenphone on a firm footing to provide the best 4G experience on the most modern network in the country.’
He also said that the mobile phone operator would invest tens of millions of dollars for 4G services in the days ahead as it will modernise 100 per cent of its network.
Grameenphone has modernised its network, enabling future-forward technology that would allow its customers to experience buffer free HD video and live TV streaming, crystal-clear video calling, and super-fast downloads on its unbeatable network, he said.
Foley encouraged customers to convert their existing 3G SIMs to 4G-enabled SIMs to get the best of GP’s modern network.
The Grameenphone CEO thanked the BTRC, the telecom ministry, and the government of Bangladesh for successfully concluding the spectrum auction and sought cooperation in rolling out a quality 4G network around the country.
‘By facilitating the auction the government has taken a big step towards the implementation of Digital Bangladesh,’ he said.
‘We hope it will also pave the way for a successful 4G rollout and ensure business viability by adopting rational policies,’ Foley said.
Reiterating that GP has always been known for its superior network and quality of service, Michael Foley stressed, ‘We are not going to compromise on customer experience when we launch 4G.’
The GP CEO also said that the operator would launch 4G service soon after the handover of licence to the operators by the government on February 19.
Banglalink chief executive officer Erik Aas at another briefing at Dhaka Club said that the operator would be ahead of other operators as it has more spectrum per customer than the other operators.
Total spectrum holding by Banglalink increased to 30.6MHz from 20MHz.
Aas also said that the operator would also launch the 4G service on February 21 and its customers will receive more satisfactory service.
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