A research of Bangladesh Institute of Bank Management found that the country’s 80 per cent banks do not have enough skilled and efficient manpower to face any accidents such as cyber attack and fire in their data centres.
The study report revealed on Thursday at a workshop on ‘Disaster Recovery Management in Online Banks: Challenges and Remedial Measures’ identified 11 challenges in managing disasters or accidents in online banking.
Associate professor of BIBM Shihab Uddin Khan presented the report at the workshop held at BIBM auditorium in the city.
The report said that online banking is increasingly becoming popular but there are development challenges in 60 per cent of banks, lack of skilled manpower in 80 per cent of banks, lack of coordination between IT and general banking division in 80 per cent banks and shortage of fund for data disaster management in 45 per cent banks.
The BIBM conducted the survey on 27 commercial banks — 20 private, two state-owned, two specialised and three foreign banks.
Deputy governor of Bangladesh Bank Abu Hena Mohammad Razee Hassan attended the workshop as chief guest while BIBM’s acting director general Shah Md Ahsan Habib presided over.
Razee Hassan said banks must have alternative systems to face any accidents in online banking.
He said that BB has already prepared a guideline which will have to be implemented properly to protect the interest of the clients of banks.
Former Pubali Bank managing director Helal Ahmed
Chowdhury said that IT department officials of banks should have proper knowledge of the banking rules.
Former Bangladesh Bank executive director Yasin Ali emphasised on strengthening the audit system of Bangladesh Bank over the disaster management.
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