Freelancers benefited little from Xoom launch

HM Murtuza | Published: 23:25, Oct 28,2017

 
 

Country’s freelancers are benefitted little from the launch of cross-border payment service Xoom, a service of PayPal, as Xoom does not allow any sort of transactions against goods or services.
The service only allows transfer of fund from the US to Bangladesh and only friends and family members can get the scope as Xoom does not assure or take any kind of responsibility for transaction against services or goods, freelancers said.
Before the launching ceremony of the service on October 19, state minister for ICT Division Zunaid Ahmed Palak had announced that the much awaited PayPal service was going to be launched in the country on the day.
The government has time and again claimed that the PayPal’s Xoom service would increase the business opportunities for freelancers as it would be easy for them to bring money from the US to Bangladesh.
After the launch of the service, freelancers also came to know that Xoom would not allow any kind of business transaction.
Belancer founder and chief executive officer Md Shofiul Alam, who has experience in cross-brokers online financial transaction system, mentioned the facility of bringing fund to the country within just 40 minutes through Xoom as a milestone.
He, however, said that business transactions, meaning payments against goods and services, would not be allowed in Bangladesh as Xoom would not take the responsibility of the services or goods to be provided against the payment.
Muhammad Asadullah Al Galib, a Bangladeshi online freelancing professional, told New Age that Xoom was yet to allow business transaction and it only allowed person-to-person fund transfer.
For an instance, he also gave a screenshot of a Xoom reply following his query whether Galib would be able to use Xoom for business purposes. In reply, Xoom stated, ‘Xoom is a person to person remittance service and does not support transactions for goods and business purposes.’
It also said, ‘While you may be able to submit a transaction intended for business, the transaction will eventually be rejected or the transaction will not be completed as the business receiving the payment will not be able to associate it with an invoice number.’
Hridoy A Rozario, a virtual assistant at US-based digital marketplace Fiverr, failed to bring money to Bangladesh through Xoom for business purposes. Md Shafiqul Islam, WordPress developer at Fiverr, also experienced rejection of his business transaction plea by Xoom after the launch of the service.

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