Banks asked to keep open some branches in June 23-24

They must ensure uninterrupted ATM, MFS service during Eid holidays

Staff Correspondent | Published: 00:29, Jun 21,2017 | Updated: 00:44, Jun 21,2017


Bangladesh Bank on Tuesday asked schedule banks to keep open some of their branches connected with apparel industries on June 23 (Friday) and 24 (Saturday) to facilitate payment of wages and festival allowances to garment workers ahead of Eid-ul-Fitre.
BB also asked the banks to supply adequate cash to all of their ATMs during the Eid holidays and take security measures to settle transaction by clients through ATM, PoS and online e-payment gateway.
The central bank issued a circular to all banks asking them to keep open their branches located in Dhaka city, Ashulia, Savar, Gazipur, Valuka, Narayanganj and Chittagong for two hours — 9.30am-12:00pm — on June 23 and full work hours on June 24.
In an another circular, BB asked the banks to keep open their branches located at air, land and river ports from June 23 to June 25 to help the attached custom houses and stations so that the businesspeople can run their export and import during the period.
The three-day official Eid holidays will begin on June 25.
BB also asked the banks to keep open on June 24 their branches which deal with inward remittance.
The banks have been asked to keep open their selective branches considering the number of remittance recipients and amount of inward remittances.
The central bank also asked the banks to keep adequate cash in their ATMs so that the clients would be able to withdraw money round the clock during the Eid holidays.
If any ATM faces technical problem during the vacation, the bank concerned will have to solve
the trouble immediately, it said.
The banks will have to deploy security
guards to keep safe their ATMs.
The banks will have to ensure the function of Point of Sale service for the clients during the vacation so that they can settle their transactions through credit and debit cards.
The BB asked the banks to take an awareness programme for the clients and merchants to tackle the fraudulent activities through PoS system.
The banks will have to provide the ‘two factor authentication’ security alerts if any client makes ‘card not present’ transaction through online e-payment gateway.
The banks and their subsidiary companies will have to provide uninterrupted mobile financial services to the clients during the vacation.
The banks will have to operate the ‘help service’ system for the clients so that anyone does not face harassment while settling transaction through the online system.

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