Top officials of two government agencies on Sunday traded heated words over service delivery at a discussion on ease of doing business in the country.
Bangladesh Investment Development Authority chairman Kazi M. Aminul Islam and National Board of Revenue chairman Nozibur Rahman were divided sharply about service delivery of the taxmen.
The discussion was presided over by commerce minister Tofail Ahmed and attended by businessmen led by Federation of Bangladesh Chamber of Commerce and Industries president Matlub Ahmed.
Presenting the current situation and future target of investment in the country, Aminul Islam alleged that field level officials of the revenue board were not dynamic enough to facilitate the investors.
The businessmen expected better service delivery from the NBR, he said, adding that on-line system of the registrar of joint stock was also not up to the mark.
Taking part in the discussion, Nozibur Rahman requested the BIDA chairman to stop ‘bashing’.
He said the country’s business climate would not improve unless the practice of ‘witch hunting’ is stopped.
He claimed that service delivery of the NBR had been improved during his tenure.
Taking the floor again Aminul Islam asked the NBR chairman not to be ‘complacent’.
Newly formed BIDA has been urging the government agencies to improve service delivery so that Bangladesh could bring its position on ease of doing business below 100 by 2021.
According to the ranking of the World Bank on ease of doing business, the country ranks 176 among 190 countries.
Tofail Ahmed stressed the need for better coordination among the government agencies for improving the service delivery.
He said bureaucratic exercise and red tapism were hampering the growth of investment.
He said the government should appoint taskforce to improve the investment climate.
The present government has been trying to increase private investment against the backdrop of growing capital flight from the country.
But the local investors are still feeling shy to make new investment citing reasons like political uncertainty and harassment. Tofail said representatives from the private sector should be included in the taskforce so that they can highlight the problems.
He hinted at changing the company act.
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